Cookiebeleid

This Cookie Policy explains what cookies are, how Caralyzr uses them, and how you can manage your cookie preferences. This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies help us remember your preferences, understand how you use our platform, and improve your overall experience.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our platform to function properly. Without them, you would not be able to navigate the site or use its features. Essential cookies include:

• Authentication cookies: Keep you logged in during your session
• Security cookies: Protect against fraud and unauthorized access
• Session cookies: Enable core functionality like uploading files and generating certificates

These cookies cannot be disabled as they are essential for the service to work.

Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting information anonymously. This helps us improve our services. Analytics cookies include:

• Usage analytics: Track which pages are visited and how long users spend on them
• Performance monitoring: Help identify technical issues and measure loading times
• Feature usage: Understand which features are most valuable to users

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use. Functional cookies include:

• Preference cookies: Remember your settings and preferences (language, dashboard layout)
• Support cookies: Enable chat support and help features
• Video cookies: Remember video player preferences

Marketing Cookies

We may use marketing cookies to track visitors across websites to display relevant advertisements. These cookies are optional and require your consent.

3. Third-Party Cookies

Some cookies on our platform are placed by third-party services we use:

• Google Analytics: Website traffic analysis
• Stripe: Payment processing
• Intercom: Customer support chat
• LinkedIn: Social sharing and analytics

These third parties have their own privacy and cookie policies. We encourage you to review their policies for more information about how they use cookies.

4. How to Manage Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to view, manage, delete, and block cookies. Here are links to instructions for common browsers:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy, search, and services > Cookies

Cookie Consent Tool

When you first visit our platform, you will see a cookie consent banner that allows you to accept or customize which types of cookies you allow. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

Opt-Out Links

For analytics opt-out, you can use the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

5. Impact of Disabling Cookies

If you disable or decline cookies, some parts of our platform may not function properly. Essential cookies are required for logging in and using core features. Disabling analytics cookies will not affect your ability to use the platform but limits our ability to improve the service based on usage patterns.

6. Cookie Retention

Cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (typically 30 days to 2 years)

Specific retention periods vary by cookie type and purpose. Authentication cookies typically last 30 days, while preference cookies may last up to 1 year.

7. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for legal or regulatory reasons. We will notify you of significant changes by posting a notice on our platform or updating the "Last updated" date at the top of this policy.

8. Contact Us

If you have questions about our use of cookies, please contact us:

• Email: privacy@caralyzr.com
• Address: Caralyzr B.V., Amsterdam, Netherlands