Frequently asked questions

Sign up, upload your first diagnostic file, and receive your vehicle health certificate within minutes.

Caralyzr accepts PDF reports, XML exports, CSV files, and proprietary formats from 50+ diagnostic tool brands including Autel, Launch, Bosch, TEXA, and more.

Most certificates are ready within 2 minutes. Complex reports with extensive data may take slightly longer.

No installation required. Caralyzr is fully web-based — just log in from any browser and start uploading diagnostic reports immediately.

Caralyzr is built for car dealers, used car traders, independent workshops, and vehicle inspection centres who want to provide transparent, data-backed vehicle condition reports to their customers.

One vehicle session covers all reports for a single VIN within a 30-day window. Upload a diagnostic report first, then add battery reports later — it's still one session.

No, you pay per vehicle session, not per report. Add multiple reports to the same session within 30 days at no extra cost.

Yes! Sign up and start using the platform right away.

You can purchase additional sessions anytime or upgrade your plan. Unused sessions are not carried over to the next month.

Starter is ideal for occasional use with a small session bundle. Pro unlocks more sessions and white-label branding. Enterprise adds unlimited sessions, multi-user access, and API integrations. See our pricing page for full details.

Caralyzr generates three types: Diagnostic Report (overall vehicle health), SoH Report (battery state of health for EVs/hybrids), and Mileage Report (mileage verification).

Yes, add battery data to any vehicle session within the 30-day window. Each report type generates its own certificate.

Yes, you can download both the formatted PDF certificate and the source data for each report.

Professional and Enterprise plans include custom branding options. Contact us for details.

Every certificate gets a unique shareable link. Send it directly to buyers, embed it in your listings, or download the PDF and attach it to your communications.

Caralyzr supports 50+ brands including Bosch, Autel, Launch, TEXA, Snap-on, Hella Gutmann, and most OEM tools.

Possibly! Our AI can often process reports from unlisted devices. Try uploading a sample file — we'll check compatibility instantly for free.

Recommended devices consistently produce more complete data, resulting in more accurate reports. All supported devices work, but data quality may vary.

Yes. Caralyzr has a native integration with Car-Pass, the official Belgian mileage registration system, letting you automatically verify and validate mileage data directly from the platform.

Repair Insights is a beta feature that provides AI-generated repair recommendations with estimated effort and priority levels based on your diagnostic data.

No, Repair Insights is supplementary decision-support information, not a certificate. It's designed to help workshops prioritize repair work.

Repair Insights is currently in beta and available to all users.

Repair Insights uses AI trained on thousands of diagnostic reports. It provides valuable guidance but is intended as decision-support — not a replacement for a professional mechanic's assessment.

You get full dashboard access immediately upon signing up. The dashboard lets you manage sessions, download certificates, and track your usage.

Enterprise plans include multi-user access with role-based permissions. Contact us for team pricing.

Yes. All data is encrypted in transit and at rest. We're GDPR compliant and never share your diagnostic data with third parties.

Caralyzr is available in Dutch, French, English, and German. The platform, certificates, and support are all available in these four languages.